Client Service Representative

Veterinary Care & Specialty Group (VCSG)

Chattanooga, Tennessee, US
Competitive hourly pyy; shift differentials for ni...
On-site
High school diploma or equivalent
Available to work evenings weekends holidays
Stay calm focused during emergency situations
Veterinary Care & Specialty Group (VCSG) is seeking a Client Service Representative to join its Chattanooga-based emergency and specialty veterinary hospital. The role requires excellent communication skills and the ability to handle stressful situations, as the representative will be a primary contact for pet owners during emergencies

Job Summary

  • As a Client Service Representative, you will be the first point of contact for pet owners during stressful moments, triaging calls and managing patient intake with compassion.
  • The role requires processing payments, estimates, and invoices while maintaining cleanliness in the reception area and acting as a liaison between the veterinary team and clients.
  • Employees enjoy generous benefits including free mental health resources, competitive hourly pay with shift differentials, and 120 hours of annual paid time off.

Matching Summary

Match Score: 85

Veterinary Care & Specialty Group (VCSG) is seeking a Client Service Representative to join its Chattanooga-based emergency and specialty veterinary hospital. The role requires excellent communication skills and the ability to handle stressful situations, as the representative will be a primary contact for pet owners during emergencies.

Salary

Competitive hourly pay; Shift differentials for nights and weekends; Not specified

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • Available to work evenings weekends holidays
  • Stay calm focused during emergency situations

Nice-to-have

  • Prior experience in veterinary reception environment
  • Familiarity with veterinary terminology and triage protocols
  • Proficiency with Instinct veterinary software

Key Requirements

  • High school diploma or equivalent required
  • Availability for evenings, weekends, and holidays
  • Comfortable working in fast-paced emotional environment

Work Rights

Not specified

Tailored Resume

Cover Letter