Customer Success Manager - Enterprise

GWI

New York City, United States
Base: $85,000 - $100,000; bonus/equity: commission...
Hybrid (3 days per week on-site)
Strong interpersonal relationship building skills
High attention to detail with analytical capabilities
Proactive customer engagement and adoption strategies
GWI is seeking a Customer Success Manager for their Enterprise segment, located in New York City, to foster relationships and support clients in achieving their desired outcomes through their product offerings. The role emphasizes proactive relationship management, consultative support, and data interpretation, while the company offers a hybrid working model and competitive benefits

Job Summary

  • The role involves managing a portfolio of Enterprise clients to help them achieve desired outcomes through product adoption.
  • Employees will create success plans, interpret usage reports, and collaborate with account managers to identify growth opportunities.
  • The company offers comprehensive benefits including top-tier health cover, 401(k) matching, and flexible work arrangements.

Matching Summary

Match Score: 85

GWI is seeking a Customer Success Manager for their Enterprise segment, located in New York City, to foster relationships and support clients in achieving their desired outcomes through their product offerings. The role emphasizes proactive relationship management, consultative support, and data interpretation, while the company offers a hybrid working model and competitive benefits.

Salary

Base: $85,000 - $100,000; Bonus/Equity: Commission included; Benefits: 401(k) matching, health cover, dental & vision

Skills & Requirements

Must-have

  • Strong interpersonal relationship building skills
  • High attention to detail with analytical capabilities
  • Proactive customer engagement and adoption strategies

Nice-to-have

  • Ability to present data stories with confidence
  • Natural ability to switch between different roles
  • Passion for building trust and communicating effectively

Work Rights

Not specified

Tailored Resume

Cover Letter