WIN-PRO CONSULTANCY PTE LTD is seeking an IT Support Engineer Level 1 to provide essential technical support for IT systems, ensuring smooth operations through troubleshooting and maintenance. The role involves both on-premise and remote support, requiring active participation in infrastructure deployment, network administration, and user training
Job Summary
The role serves as the front-line defense for client IT systems ensuring smooth operations through onsite and remote support.
Responsibilities include configuring network hardware, managing user accounts, and implementing security protocols to safeguard data integrity.
The company offers a dynamic team environment with opportunities for professional growth, competitive salary, and health benefits.
Matching Summary
Match Score: 85
WIN-PRO CONSULTANCY PTE LTD is seeking an IT Support Engineer Level 1 to provide essential technical support for IT systems, ensuring smooth operations through troubleshooting and maintenance. The role involves both on-premise and remote support, requiring active participation in infrastructure deployment, network administration, and user training.
Salary
Competitive salary; Performance bonuses available; Health benefits included
Skills & Requirements
Must-have
Windows macOS Linux operating systems
Active Directory Office 365 administration
Network hardware configuration and maintenance
Remote support tools and ticketing systems
Onsite infrastructure deployment and setup
Nice-to-have
Cloud-based solutions experience AWS Azure
Strong problem-solving abilities under pressure
Excellent communication with non-technical users
Team collaboration and knowledge sharing
Proactive attitude towards customer service
Key Requirements
Diploma or Bachelor's degree in IT or Computer Science