Dispatcher And Customer Service Representative

GFL Environmental

Victoria, BC, Canada
Strategic dispatching and scheduling
Customer service and inquiry resolution
Route optimization and troubleshooting
In this pivotal role, you will be the heartbeat of our local operations—connecting our drivers, our sales team, and our customers to ensure seamless service delivery

Job Summary

  • In this pivotal role, you will be the heartbeat of our local operations—connecting our drivers, our sales team, and our customers to ensure seamless service delivery.
  • GFL Environmental is looking for a high-energy Dispatcher/Customer Service Representative to join our Victoria team!
  • Comprehensive Benefits include excellent Health, Vision, and Dental coverage, retirement savings options with RRSP matching, and exceptional learning and professional growth opportunities.

Matching Summary

In this pivotal role, you will be the heartbeat of our local operations—connecting our drivers, our sales team, and our customers to ensure seamless service delivery.

Skills & Requirements

Must-have

  • Strategic dispatching and scheduling
  • Customer service and inquiry resolution
  • Route optimization and troubleshooting
  • MS Office proficiency (Outlook, Excel, Word)
  • Two-way radio communication

Nice-to-have

  • High-energy, fast-paced environment
  • Problem-solving mindset
  • Team player and collaborator
  • Adaptable and organized

Key Requirements

  • 1-2 years experience in transportation, dispatch, or customer service
  • Valid work authorization required

Work Rights

Valid work authorization required

Tailored Resume

Cover Letter