Bilingual Customer Care Representative - On Site

MTM Health

Norton, VA, US
Base: $17.00ph ($19.00ph bilingual english/spynish...
Onsite
Bilingual english/spanish proficiency
On-site work in norton, va
Inbound call handling
Join a team that values your voice, ideas, and contributions

Job Summary

  • Join a team that values your voice, ideas, and contributions.
  • Our Customer Care Representatives are the frontline ambassadors of MTM Health handling 60–80 calls per day.
  • We provide benefits designed to support you and your family, including health insurance, 401(k) with company match, and paid time off.

Matching Summary

Join a team that values your voice, ideas, and contributions.

Salary

Base: $17.00/hr ($19.00/hr bilingual English/Spanish); Bonus/Equity: $500 referral bonuses; Benefits: Health, dental, vision insurance, life and disability coverage, 401(k) with company match

Skills & Requirements

Must-have

  • Bilingual English/Spanish proficiency
  • On-site work in Norton, VA
  • Inbound call handling
  • Call center experience
  • Customer service skills
  • Basic typing and computer navigation

Nice-to-have

  • Empathy in customer interactions
  • Task complexity growth potential
  • Multilingual assistance environment
  • Career development opportunities
  • Supportive and collaborative culture

Key Requirements

  • 1 year call center experience
  • 6 months customer service experience
  • Proficient in English and Spanish
  • Must work on-site at Norton, VA office

Work Rights

Must be able to work on-site in Norton, VA

Tailored Resume

Cover Letter