Travel Consultant

Amex GBT

Fussa, Japan
Customer service for government travelers
Build domestic reservations
Advise on international travel requirements
Amex GBT is focused on ensuring that the travel experience of our customers is unforgettable from start to finish

Job Summary

  • Amex GBT is focused on ensuring that the travel experience of our customers is unforgettable from start to finish.
  • As a Travel Consultant, you will provide outstanding customer service to defense & government travelers before, during, and after their business trips.
  • Amex GBT offers flexible benefits tailored to each country, including health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources.

Matching Summary

Amex GBT is focused on ensuring that the travel experience of our customers is unforgettable from start to finish.

Skills & Requirements

Must-have

  • Customer service for government travelers
  • Build domestic reservations
  • Advise on international travel requirements
  • Solve travel related problems
  • Use preferred vendors
  • Adhere to client travel policy

Nice-to-have

  • Collaborative and harmonious working climate
  • Inspiration in travel as a force for good
  • Inclusive and collaborative culture
  • Supportive wellbeing resources

Key Requirements

  • Minimum 1 year call center experience
  • Industry knowledge and reservation skills
  • Sabre GDS experience preferred
  • High school diploma or equivalent
  • Excellent customer service skill required
  • Ability to meet performance standards

Work Rights

Not specified

Tailored Resume

Cover Letter