Customer Experience Associate - North Moncton

TD Bank

Moncton, New Brunswick, Canada
Base: $22.00 - $27.21 cad; bonus/equity: not speci...
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Process financial transactions accurately
Understand and determine customer needs
Recommend banking solutions
** TD Bank is seeking a Customer Experience Associate for its Moncton location, focusing on delivering excellent customer service and processing financial transactions. The role requires strong communication skills and the ability to understand customer needs while promoting suitable banking solutions. **

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will process financial transactions, understand customer needs to recommend solutions, and achieve assigned goals by promoting banking solutions.
  • TD is committed to providing fair and equitable compensation opportunities, growth opportunities, and skill development, with a competitive benefits plan to support colleagues' well-being.

Matching Summary

Match Score: 75

** TD Bank is seeking a Customer Experience Associate for its Moncton location, focusing on delivering excellent customer service and processing financial transactions. The role requires strong communication skills and the ability to understand customer needs while promoting suitable banking solutions. **

Salary

Base: $22.00 - $27.21 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Process financial transactions accurately
  • Understand and determine customer needs
  • Recommend banking solutions
  • Deliver quality customer experiences

Nice-to-have

  • Build positive, diverse, and equitable work environment
  • Promote team effectiveness
  • Participate in personal performance development

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning and time management skills
  • Hands on knowledge of using MS Office and internet
  • Go-getter who can exercise initiative and be accurate and detail oriented
  • Dynamic communicator with established customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter