Field Service Engineer

GEHC

Milan, Italy
Hybrid
Total system-level troubleshooting
Customer site maintenance and repair
Maintain customer service logs
Responsible for meeting daily service repair needs of customer equipment and driving customer satisfaction through Service Excellence

Job Summary

  • Responsible for meeting daily service repair needs of customer equipment and driving customer satisfaction through Service Excellence.
  • Key responsibilities include total system-level troubleshooting, installation, maintenance, and service repair on designated equipment, while maintaining effective quality systems compliant with ISO 9001.
  • The role requires excellent analytical and communication skills, expertise in interacting with customers, and the ability to identify sales opportunities.

Matching Summary

Responsible for meeting daily service repair needs of customer equipment and driving customer satisfaction through Service Excellence.

Skills & Requirements

Must-have

  • Total system-level troubleshooting
  • Customer site maintenance and repair
  • Maintain customer service logs
  • Calibrated tools and test equipment
  • ISO 9001 quality systems compliance

Nice-to-have

  • Self-initiative and motivation
  • Process oriented change agent
  • Team member collaboration
  • Positive customer relationships

Key Requirements

  • Degree in Biomedical Engineering or similar
  • High specialization technical Diploma
  • Relevant field and customer experience
  • Troubleshooting mechanical, electromechanical, electronic equipment
  • Radiology and Ultrasound knowledge
  • Fluent in Italian and English

Work Rights

Not specified

Tailored Resume

Cover Letter