Oversee the end-to-end operations of Cisco Experience Centers, including executive engagement planning, delivery, and follow-up
Job Summary
Oversee the end-to-end operations of Cisco Experience Centers, including executive engagement planning, delivery, and follow-up.
Lead global efforts to standardize and scale processes, playbooks, and operational frameworks, ensuring consistency across regions while adapting to local needs.
Select, mentor, and develop team members to build a high-performing, collaborative, and globally oriented organization.
Matching Summary
Oversee the end-to-end operations of Cisco Experience Centers, including executive engagement planning, delivery, and follow-up.
Salary
Base: $207,600.00 - $329,300.00; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k) match, paid parental leave, disability, life insurance, paid time off, potential for RSUs and annual bonuses
Skills & Requirements
Must-have
executive engagement planning and delivery
global operations standardization
strategic program improvement
cross-functional team collaboration
high-performing team development
Nice-to-have
influencing across a matrixed organization
leading through ambiguity
balancing competing priorities
making decisions with limited information
Key Requirements
10+ years in customer experience, executive programs, or global operations leadership
3+ years leading complex, high-visibility programs with senior executive interaction