Ctp Case Manager

601

Sydney, NSW, Australia
Not specified; annual compyny incentive scheme + s...
Fully remote
Claims management experience or customer service skills
Allied health experience preferred
Strong written and verbal communication skills
The role involves managing a portfolio of CTP claims while communicating with claimants and healthcare providers to assist in recovery and return to work

Job Summary

  • The role involves managing a portfolio of CTP claims while communicating with claimants and healthcare providers to assist in recovery and return to work.
  • EML offers a supportive learning culture with full training provided, allowing candidates without previous case management experience to thrive.
  • Employees enjoy flexible working arrangements including up to 3 days from home per week after training completion.

Matching Summary

The role involves managing a portfolio of CTP claims while communicating with claimants and healthcare providers to assist in recovery and return to work.

Salary

Not specified; Annual company incentive scheme + salary reviews mentioned

Skills & Requirements

Must-have

  • Claims management experience OR customer service skills
  • Allied health experience preferred
  • Strong written and verbal communication skills
  • Stakeholder engagement and management skills
  • Analytical problem solving and decision making

Nice-to-have

  • Personal injury experience in alternative schemes
  • Empathetic resilient and motivational approach
  • Positive attitude and willingness to learn
  • Outcome and results focused mindset
  • Experience with legislative regulatory requirements

Key Requirements

  • Demonstrated experience in claims management OR strong customer service skills OR allied health experience
  • Personal injury experience in alternative schemes highly desirable
  • Highly developed organizational and coordination skills

Work Rights

Not specified

Tailored Resume

Cover Letter