Senior Coordinator, Retail Specialty Support

Shoppers Drug Mart

Saint-Laurent, Quebec, Canada
Not specified; competitive pyy mentioned; purchase...
Fully remote
Bilingual french and english required
2 to 3 years pharmacy or healthcare experience
Manage support calls and emails effectively
Shoppers Drug Mart is seeking a Bilingual Senior Coordinator for Retail Specialty Support, who will manage support calls and emails to enhance patient care related to specialty medications. The role requires a strong background in healthcare or pharmacy, excellent communication skills, and the ability to work in a fast-paced environment

Job Summary

  • The role supports the Shoppers Drug Mart Specialty Health Network by ensuring effective management of patient support programs and specialty drug therapies.
  • Candidates must collaborate with pharmacy teams and external partners to facilitate prescription dispensing and provide reimbursement processing support.
  • Employees benefit from competitive pay, a purchase discount program, and online learning opportunities within an award-winning national brand.

Matching Summary

Match Score: 85

Shoppers Drug Mart is seeking a Bilingual Senior Coordinator for Retail Specialty Support, who will manage support calls and emails to enhance patient care related to specialty medications. The role requires a strong background in healthcare or pharmacy, excellent communication skills, and the ability to work in a fast-paced environment.

Salary

Not specified; Competitive pay mentioned; Purchase discount program included

Skills & Requirements

Must-have

  • Bilingual French and English required
  • 2 to 3 years pharmacy or healthcare experience
  • Manage support calls and emails effectively

Nice-to-have

  • Team player with superior customer care desire
  • Experience with Assyst Rx or HealthWATCH systems
  • Proficiency in Salesforce CRM tools

Key Requirements

  • College or University degree
  • Minimum 2 to 3 years industry experience
  • Strong verbal and written communication skills

Work Rights

Not specified

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