Shift Manager

EZCORP Inc

Knoxville, TN, United States
Base: competitive pyy based on experience; bonus/e...
Customer service excellence
Leadership and team coaching
Loan processing and pawn transactions
EZCORP offers a structured career path with competitive pay, generous bonus potential, and comprehensive benefits in a fun and fast paced environment

Job Summary

  • EZCORP offers a structured career path with competitive pay, generous bonus potential, and comprehensive benefits in a fun and fast paced environment.
  • As a Retail Shift Manager, you will provide outstanding customer service, promote sales, and lead team members through coaching and hands-on involvement.
  • Team Members receive free health insurance, 401(k) with company match, paid time off, holiday pay, and store discounts.

Matching Summary

EZCORP offers a structured career path with competitive pay, generous bonus potential, and comprehensive benefits in a fun and fast paced environment.

Salary

Base: Competitive pay based on experience; Bonus/Equity: Monthly uncapped bonus potential; Benefits: Free health insurance, 401(k) with company match, paid time off, holiday pay, store discount

Skills & Requirements

Must-have

  • Customer service excellence
  • Leadership and team coaching
  • Loan processing and pawn transactions
  • Store opening and closing procedures
  • Strong negotiation skills
  • Organizational and time-management skills

Nice-to-have

  • Knowledge of pawned items
  • Sales background
  • Bilingual communication skills
  • Structured leadership training experience

Key Requirements

  • High school diploma or GED
  • Minimum 1 year supervisory or key holder experience
  • Ability to pass criminal background check and drug test
  • Valid driver’s license and auto insurance
  • Adherence to company policies and procedures

Work Rights

Able to pass background check and drug test

Tailored Resume

Cover Letter