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Problem Management - Sr Engineer Service Management
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Unisys
Bangalore, India
Itil based service support
Major incident management
Root cause analysis documentation
Skills & Requirements
Must-have
ITIL based service support
Major Incident Management
Root Cause Analysis documentation
Change Advisory Board facilitation
Service Level compliance
Nice-to-have
Continuous learning mindset
Client-centric approach
Process improvement initiatives
Collaborative team environment
Ethical and honest conduct
Key Requirements
4-6 years relevant experience
Any degree or equivalent combination
Experience with ESM processes
Work Rights
Not specified
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