Problem Management - Sr Engineer Service Management

Unisys

Bangalore, India
Itil based service support
Major incident management
Root cause analysis documentation

Skills & Requirements

Must-have

  • ITIL based service support
  • Major Incident Management
  • Root Cause Analysis documentation
  • Change Advisory Board facilitation
  • Service Level compliance

Nice-to-have

  • Continuous learning mindset
  • Client-centric approach
  • Process improvement initiatives
  • Collaborative team environment
  • Ethical and honest conduct

Key Requirements

  • 4-6 years relevant experience
  • Any degree or equivalent combination
  • Experience with ESM processes

Work Rights

Not specified

Tailored Resume

Cover Letter