Kundenbetreuer (d/m/w) Im Callcenter Digitale Kanäle In Essen

Deutsche Bank UK

Essen, Germany
Not specified; flexible working hours; attractive ...
Hybrid
Strong german writing skills
Experience with email and chat support
Social media channel management
You will be responsible for direct communication with customers via email, chat, and social media channels

Job Summary

  • You will be responsible for direct communication with customers via email, chat, and social media channels.
  • The role offers flexible working hours and a hybrid work model within the Deutsche Bank Group.
  • Candidates receive intensive training on banking topics before starting their career.

Matching Summary

You will be responsible for direct communication with customers via email, chat, and social media channels.

Salary

Not specified; Flexible working hours; Attractive compensation package

Skills & Requirements

Must-have

  • Strong German writing skills
  • Experience with email and chat support
  • Social media channel management
  • Ability to handle complex inquiries
  • Professional communication in stressful situations

Nice-to-have

  • Good English language knowledge
  • Team collaboration mindset
  • Interest in banking topics
  • Flexible work arrangement preference

Key Requirements

  • Fluency in German language required
  • Good written English skills preferred
  • No specific degree mentioned but banking interest needed

Work Rights

Not specified

Tailored Resume

Cover Letter