Catalog Support Engineer (level 4), Catalog Support And Programs

Amazon

London, United Kingdom
On-site
Monitoring data flow
Meeting ticket slas
Driving root cause resolution
The mission of the Catalog Support and Programs (CSP) team is to provide a single point of contact for item-related problems and issues related to all retail and merchant catalog

Job Summary

  • The mission of the Catalog Support and Programs (CSP) team is to provide a single point of contact for item-related problems and issues related to all retail and merchant catalog.
  • You will be responsible for monitoring the data flow as well as meeting ticket SLAs and driving rootcause resolution defects.
  • The Amazon Selection and Catalog Systems team is responsible for the systems that allow our business units to provide customers with the largest, highest quality, and most up to date selection in the world.

Matching Summary

The mission of the Catalog Support and Programs (CSP) team is to provide a single point of contact for item-related problems and issues related to all retail and merchant catalog.

Skills & Requirements

Must-have

  • monitoring data flow
  • meeting ticket SLAs
  • driving root cause resolution
  • accessing and working with data
  • driving process improvement

Nice-to-have

  • analytical abilities
  • good business acumen
  • comfortable with ambiguity
  • strong attention to detail
  • keen sense of ownership and drive
  • discovering and solving ambiguous problems

Key Requirements

  • level 4
  • demonstrated ability to think strategically
  • work cross-organizationally

Work Rights

Not specified

Tailored Resume

Cover Letter