Lead Analyst, Operations (functional)

AIA Group

Kuala Lumpur, Malaysia
Respond to queries
Provide solutions
Log all necessary information
AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative

Job Summary

  • AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative.
  • The role involves being the first point of contact for business users, responding to queries, and providing solutions based on existing knowledge.
  • You will be responsible for interacting with users, understanding and logging information, and resolving incidents and service requests within SLAs.

Matching Summary

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative.

Skills & Requirements

Must-have

  • respond to queries
  • provide solutions
  • log all necessary information
  • resolve incidents
  • SAP FICO modules
  • SAP ecosystem

Nice-to-have

  • shape a better tomorrow
  • hungry and driven
  • learn, contribute and thrive
  • process improvements within SAP

Key Requirements

  • First line of support
  • Financial Accounting (FI) and Controlling (CO) expertise
  • SAP FICO module implementation support
  • Support various SAP modules

Work Rights

Not specified

Tailored Resume

Cover Letter