This role involves creating a fun and impactful client engagement strategy while managing the site-specific Concierge Team for a national retail banking client
Job Summary
This role involves creating a fun and impactful client engagement strategy while managing the site-specific Concierge Team for a national retail banking client.
The successful candidate will be responsible for formulating monthly event calendars, developing Standard Operating Procedures, and ensuring compliance with Health, Safety, Environment, and Risk Management policies.
JLL offers an entrepreneurial, inclusive culture where employees are empowered to thrive, grow meaningful careers, and shape the future of real estate.
Matching Summary
This role involves creating a fun and impactful client engagement strategy while managing the site-specific Concierge Team for a national retail banking client.
Skills & Requirements
Must-have
2-3 years people management experience
Vendor management for specialized services
Critical facilities knowledge
Health Safety Environment Risk Management compliance
Event planning and implementation
Stakeholder engagement and communication
Nice-to-have
Hospitality-oriented communications acumen
Proactive professional approach to customer service
Ability to lead and train teams effectively
Adaptability in fast-paced environments
Strong analytical and administrative skills
Key Requirements
Minimum 2-3 years in a people management role
Knowledge of critical facilities
Knowledge of vendor management for specialized services
Excellent verbal and written English communication skills