Customer Service Representative

Companion Animal Hospital

Seymour, CT, United States
Professional phone etiquette
Handle multiple phone lines
Payment processing
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person— results in a positive and memorable impression

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person— results in a positive and memorable impression.
  • Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer.
  • We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Matching Summary

As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person— results in a positive and memorable impression.

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Handle multiple phone lines
  • Payment processing
  • Client information management
  • Remain calm in emergencies

Nice-to-have

  • Compassionate and well-mannered
  • Welcoming environment creation
  • People-focused approach

Key Requirements

  • One year of customer service experience
  • Experience with Veterinary Electronic Medical Records
  • Knowledge of veterinary medical terminology
  • HS Diploma or educational equivalent
  • Available to work weekends and holiday rotations

Work Rights

Not specified

Tailored Resume

Cover Letter