Join a dynamic team supporting large-scale implementations and migrations for Amadeus products and services for clients like Airlines and Travel Agencies
Job Summary
Join a dynamic team supporting large-scale implementations and migrations for Amadeus products and services for clients like Airlines and Travel Agencies.
Manage basic services within the Core Implementation Services catalog, adhering to quality standards and delivery timelines, while prioritizing requests based on urgency.
This role requires availability for rotating shifts, including nights, weekends, and public holidays, to ensure 24/7 operational coverage and customer satisfaction.
Matching Summary
Join a dynamic team supporting large-scale implementations and migrations for Amadeus products and services for clients like Airlines and Travel Agencies.
Skills & Requirements
Must-have
Core Implementation Services catalog requests
Service Level Agreements management
GOT and Maestro tools
Security guidelines application
Incident and Problem Resolution
Rotating shift schedule availability
Nice-to-have
Work effectively in multi-cultural environments
Enhance efficiency through automation
Process improvements focus
Key Requirements
Bachelor’s Degree in IT or Computer Engineering; Tourism or relevant work experience
2–3 years of hands-on experience in IT or implementation roles
Experience in using ServiceNow and Salesforce
Knowledge in Global Distribution System
Strong understanding of business impact of incidents