Associate Director Of Events & Guest Services

University of Arkansas, Fayetteville

Fayetteville, AR, USA
Base: $67,909; bonus/equity: not specified; benefi...
Bachelor's degree in hospitality or related field
Four years experience in event management
Two years experience with ems or mazévo systems
The Associate Director provides strategic leadership and operational oversight for all Arkansas Union events and guest-facing operations

Job Summary

  • The Associate Director provides strategic leadership and operational oversight for all Arkansas Union events and guest-facing operations.
  • This role oversees budget and billing for Event and Guest Services units while managing a large, high-volume service team.
  • The University offers a comprehensive benefits package including health insurance, tuition waivers, and retirement contributions ranging from 5 to 10%.

Matching Summary

The Associate Director provides strategic leadership and operational oversight for all Arkansas Union events and guest-facing operations.

Salary

Base: $67,909; Bonus/Equity: Not specified; Benefits: Health, dental, life, disability insurance, tuition waivers, 12 holidays, retirement contributions 5-10%

Skills & Requirements

Must-have

  • Bachelor's degree in hospitality or related field
  • Four years experience in event management
  • Two years experience with EMS or Mazévo systems
  • Two years staff supervision experience
  • Knowledge of risk management and safety protocols

Nice-to-have

  • Master's degree in higher education or project management
  • Experience in university or student union setting
  • Hands-on AV/production services experience
  • Customer service training background
  • Ability to work nights and weekends as needed

Key Requirements

  • Bachelor's degree required
  • 4+ years event management experience
  • 2+ years system experience (EMS/Mazévo)
  • 2+ years staff supervision experience
  • Proof of legal authority to work in US

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter