The role involves providing professional support for patients using home medical devices such as ventilators, oxygen generators, and CPAP machines
Job Summary
The role involves providing professional support for patients using home medical devices such as ventilators, oxygen generators, and CPAP machines.
Candidates will manage 24/7 customer inquiries, coordinate schedules with internal teams, and handle document processing for prescriptions and supplies.
The position requires working rotating shifts including weekday nights, weekends, and holidays to ensure continuous patient care.
Matching Summary
The role involves providing professional support for patients using home medical devices such as ventilators, oxygen generators, and CPAP machines.
Skills & Requirements
Must-have
24/7 customer service availability
medical device usage education
patient monitoring and coordination
appointment scheduling and management
document processing and data entry
Nice-to-have
hospital clinical experience preferred
nursing license holder
strong communication skills
experience with medical software systems
Key Requirements
Associate degree or higher in related field
Previous customer service or counseling experience
Nursing license preferred but not mandatory
Minimum 2 years hospital clinical experience preferred