Base salary + cash-based incentive program; compre...
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10+ years medical device experience
Bachelor's degree in business
Leadership of customer operations team
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The Integer Group is seeking a Senior Manager for Customer Operations, responsible for leading a team to ensure exceptional service delivery while driving operational excellence. The role requires extensive experience in the medical device industry, strong leadership skills, and the ability to collaborate across various functions to enhance customer experiences.
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Job Summary
The Senior Manager leads the Customer Operations function, setting strategic direction to deliver exceptional service and drive operational excellence.
This role acts as the primary customer champion, collaborating with Sales, Planning, and Engineering to support factory direct and enterprise accounts.
The company offers a comprehensive benefits package including immediate eligibility for medical, dental, vision, and a 401(k) plan with matching contributions.
Matching Summary
Match Score: 75
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The Integer Group is seeking a Senior Manager for Customer Operations, responsible for leading a team to ensure exceptional service delivery while driving operational excellence. The role requires extensive experience in the medical device industry, strong leadership skills, and the ability to collaborate across various functions to enhance customer experiences.
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Salary
Base salary and cash-based incentive program; Comprehensive benefits including medical, dental, vision, life insurance; 80 hours holidays plus annual PTO
Skills & Requirements
Must-have
10+ years medical device experience
Bachelor's degree in business
Leadership of Customer Operations team
S&OP forecasting and planning
ISO certification adherence
Nice-to-have
Oracle or SAP software proficiency
Design drawing interpretation skills
Cross-functional collaboration expertise
Strong problem-solving abilities
Resilience in dynamic environments
Key Requirements
Minimum 10 years experience in medical device field