Conversational Ai Platform Owner

Eli Lilly UK

Unknown, , United Kingdom
Not specified (likely hybrid based on industry trends).
Prompt and configuration management
Llm model configuration and versioning
Publishing and release operations
Eli Lilly UK is seeking a Conversational AI Platform Owner to oversee the operational management of the LillyAvatarAssistant in a highly regulated pharmaceutical environment. The role requires technical expertise in prompt management, LLM configurations, and compliance, emphasizing collaborative cross-functional work

Job Summary

  • This role sits at the intersection of GenAI and pharmaceutical learning — a rare opportunity to own AI avatar behavior in a highly regulated, high-stakes environment.
  • The Conversational AI Platform Owner is the single point of operational accountability for the LillyAvatarAssistant system.
  • The role spans four connected disciplines: prompt and configuration management across the full prompt suite, LLM model configuration and versioning, publishing and release operations, and production support including incident response and rollback execution.

Matching Summary

Match Score: 85

Eli Lilly UK is seeking a Conversational AI Platform Owner to oversee the operational management of the LillyAvatarAssistant in a highly regulated pharmaceutical environment. The role requires technical expertise in prompt management, LLM configurations, and compliance, emphasizing collaborative cross-functional work.

Skills & Requirements

Must-have

  • Prompt and configuration management
  • LLM model configuration and versioning
  • Publishing and release operations
  • Production support and incident response
  • Strong writing and editing skills for AI avatar copy
  • Prompt engineering fundamentals
  • Conversational design principles
  • Production support processes
  • Observability and monitoring tools
  • Release discipline and change management
  • LLM inference settings
  • Markdown and HTML fundamentals
  • Structured configurations (JSON/YAML)
  • Versioning principles

Nice-to-have

  • Conversational AI platforms experience
  • LLM output evaluation methods
  • Retrieval-Augmented Generation (RAG) concepts
  • Cloud-based data integrations
  • Pharmaceutical or healthcare compliance frameworks

Key Requirements

  • 7–10 years of professional experience
  • Bachelor’s degree in Computer Science, Information Technology, Computational Linguistics, Human-Computer Interaction, Digital Media, or a related technical/interdisciplinary field
  • Professional certifications in cloud platforms or AI/ML
  • Formal training or certification in prompt engineering, conversational design, or LLM application development
  • ITIL or similar certification

Work Rights

Not specified

Tailored Resume

Cover Letter