Desktop / It Infra Support Engineer (japanese + English) Location Roppongi, Tokyo

EIRE Systems

Roppongi, Tokyo, Japan
On-site
On-site desktop/it infra technical support
Windows os, pcs/notebooks, mobile devices
Microsoft 365 (entraid, sharepoint, teams, intune)
Provide on-site IT technical support and smart-hands services for all corporate IT Systems in the Japan office

Job Summary

  • Provide on-site IT technical support and smart-hands services for all corporate IT Systems in the Japan office.
  • Analyze and provide IT-related resolutions and assistance to customers and internal organizations.
  • Work on an 8 hours x 5 days schedule with potential on-call duties.

Matching Summary

Provide on-site IT technical support and smart-hands services for all corporate IT Systems in the Japan office.

Skills & Requirements

Must-have

  • On-site Desktop/IT Infra Technical Support
  • Windows OS, PCs/notebooks, mobile devices
  • Microsoft 365 (EntraID, SharePoint, Teams, Intune)
  • Network and storage devices (Cisco, Fortigate, Ubiquiti)
  • Japanese: High-Intermediate / Business-level
  • English: Excellent oral and written communication

Nice-to-have

  • International corporate culture
  • Great prospects for career growth
  • Ability to diagnose and troubleshoot networking issues
  • Excellent customer service interaction skills
  • Highly motivated to take initiative
  • Team Player

Key Requirements

  • 3+ years professional experience
  • Technical Support for corporate end-point technologies
  • Microsoft Office 365 experience
  • IT infrastructure support experience

Work Rights

Not specified

Tailored Resume

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