Patient Service Representative - Women's Health

Intermountain Health

Spanish Fork, Utah, US
$17.86 - $23.22; not specified; generous benefits ...
Not specified
Professional etiquette and communication
Resolving patient needs
Electronic medical record (emr) documentation
Intermountain Health is seeking a Patient Service Representative to serve as the first point of contact for patients in Spanish Fork, Utah. The role involves providing excellent customer service, assisting with patient intake and care, and ensuring efficient handling of patient information and payments

Job Summary

  • The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, embodying Intermountain values and focusing on establishing collaborative relationships.
  • This role ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, including greeting, checking-in/out, and verifying information.
  • Intermountain Health provides a generous benefits package covering a wide range of programs to foster a sustainable culture of wellness.

Matching Summary

Match Score: 75

Intermountain Health is seeking a Patient Service Representative to serve as the first point of contact for patients in Spanish Fork, Utah. The role involves providing excellent customer service, assisting with patient intake and care, and ensuring efficient handling of patient information and payments.

Salary

$17.86 - $23.22; Not specified; Generous benefits package

Skills & Requirements

Must-have

  • Professional etiquette and communication
  • Resolving patient needs
  • Electronic medical record (EMR) documentation
  • Verify patient information
  • Handle patient payments

Nice-to-have

  • Collaborative relationships
  • Superior customer experience
  • Teamwork and collaboration
  • Critical thinking and situational awareness

Key Requirements

  • Six months customer service experience
  • Basic computer skills
  • Ability to protect patient privacy and confidentiality
  • High school diploma or GED preferred

Work Rights

Not specified

Tailored Resume

Cover Letter