Customer Service Representative (bilingual: French/english) Remote

Concentrix

Canada
$20.50ph.; incentives based on performance; medica...
Fully remote
Bilingual french english
Remote work from home
Inbound outbound calls
This role provides customer service support and resolution of routine problems and questions regarding client products and/or services

Job Summary

  • This role provides customer service support and resolution of routine problems and questions regarding client products and/or services.
  • As a remote Customer Service Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.”
  • The base salary for this position is $20.50/hr., plus incentives that align with individual and company performance.

Matching Summary

This role provides customer service support and resolution of routine problems and questions regarding client products and/or services.

Salary

$20.50/hr.; Incentives based on performance; Medical, dental, vision insurance, RRSP, PTO, holidays, paid training

Skills & Requirements

Must-have

  • Bilingual French English
  • Remote work from home
  • Inbound outbound calls
  • Customer product support
  • High Speed internet required

Nice-to-have

  • Forward-thinking global organization
  • People-first inclusive culture
  • Game-changers united
  • Continuous learning opportunities
  • Diversity equity inclusion

Key Requirements

  • Fluent French and English
  • 1+ year customer service experience
  • High school diploma or GED
  • Quiet distraction-free home environment
  • Strong computer navigation skills
  • Proficiency in fast-paced multi-tasking
  • Legally authorized to work in Canada

Work Rights

Legally authorized to work in Canada

Tailored Resume

Cover Letter