Full-time Customer Service Officer (5-days Work) At Property

Me2Works

On-site
Deliver premier services to guests
Handle complaints and requests effectively
Support marketing activities
Involve in execution of daily operations of the Concierge counters to deliver premier services to guests

Job Summary

  • Involve in execution of daily operations of the Concierge counters to deliver premier services to guests.
  • Handle complaints, requests, enquiries and value-added services effectively and provide support to marketing activities.
  • We offer attractive remuneration package includes double pay, discretionary bonus, meal reimbursement, incentive allowance, education subsidy, medical, comprehensive leave and retirement plan.

Matching Summary

Involve in execution of daily operations of the Concierge counters to deliver premier services to guests.

Skills & Requirements

Must-have

  • Deliver premier services to guests
  • Handle complaints and requests effectively
  • Support marketing activities
  • Work on shift

Nice-to-have

  • Cheerful and initiative
  • Service oriented
  • Communicate with diverse cultural backgrounds

Key Requirements

  • Diploma / Bachelor in Hotel Management / Property Management or related discipline
  • 2 years relevant experience
  • Excellent command of spoken / written English, Putonghua and Cantonese
  • Fresh graduates will be considered
  • Candidates with less experiences will be considered as Customer Service Assistants

Work Rights

Not specified

Tailored Resume

Cover Letter