Serve as the first point of contact for prospective and existing clients, playing a critical role in driving revenue growth and ensuring consistent, high-quality lead management
Job Summary
Serve as the first point of contact for prospective and existing clients, playing a critical role in driving revenue growth and ensuring consistent, high-quality lead management.
This role combines customer engagement, sales conversion, and clinic support, with a strong focus on improving consultation show rates, close rates, and client retention.
As we continue to grow, we focus on innovation, performance, and creating a culture centered around accountability, positivity, and measurable results.
Matching Summary
Serve as the first point of contact for prospective and existing clients, playing a critical role in driving revenue growth and ensuring consistent, high-quality lead management.
Skills & Requirements
Must-have
Client engagement and outreach
Sales conversion and revenue growth
Lead management and follow-up
Positive client communication
Performance-driven environment
Nice-to-have
Proactive outreach and accountability
Client-centered communication frameworks
Optimistic and encouraging mindset
Key Requirements
2+ years experience in customer service, call center, or sales
Experience with outbound calling or lead follow-up
Excellent verbal communication and listening skills
Familiarity with appointment booking software a plus