Sr Associate Technical Support Engineer-paradox

Workday

**
Troubleshoot complex configurations
Sql queries for data investigation
Restful api calls with postman/bruno
** Workday is seeking a Senior Associate Technical Support Engineer for its Paradox Customer Support team. The role involves troubleshooting complex technical issues, working with APIs, databases, and providing high-quality customer service while maintaining a strong team culture. **

Job Summary

  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
  • Our culture is rooted in integrity, empathy, and shared enthusiasm.
  • We’re looking for someone who has a creative approach and is eager to learn, support their colleagues, and have fun.

Matching Summary

Match Score: 75

** Workday is seeking a Senior Associate Technical Support Engineer for its Paradox Customer Support team. The role involves troubleshooting complex technical issues, working with APIs, databases, and providing high-quality customer service while maintaining a strong team culture. **

Skills & Requirements

Must-have

  • Troubleshoot complex configurations
  • SQL queries for data investigation
  • RESTful API calls with Postman/Bruno
  • XML, JSON, and CSV validation
  • Technical documentation maintenance

Nice-to-have

  • Creative approach to problem-solving
  • Supportive and collaborative team player
  • Curious minds and courageous collaborators
  • Sun-drenched optimism and drive

Key Requirements

  • Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience)
  • 2+ years in technical support
  • 1+ years validating XML, JSON, and CSV
  • 1+ years with JIRA, Microsoft Office, and Visual Studio Code
  • 1+ years focusing on data-driven decision-making

Work Rights

Not specified

Tailored Resume

Cover Letter