Regional Director Of Customer Success - Thailand

Cloudbeds

Thailand, Thailand
Fully remote
Lead regional customer success functions
Drive results and promote communication
Customer experience in thailand
Cloudbeds is seeking a Regional Director of Customer Success for its Thailand operations. The ideal candidate will lead a remote team, enhancing customer experience and retention within the hospitality technology sector, leveraging their extensive experience in both hospitality and technology

Job Summary

  • As a Customer Success leader you will work across functional areas to drive results, promote communication, and ensure accountability.
  • You'll own our Thai portfolio of customers, keeping retention high, churn low, and customers happy.
  • We are 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle.

Matching Summary

Match Score: 85

Cloudbeds is seeking a Regional Director of Customer Success for its Thailand operations. The ideal candidate will lead a remote team, enhancing customer experience and retention within the hospitality technology sector, leveraging their extensive experience in both hospitality and technology.

Skills & Requirements

Must-have

  • lead regional customer success functions
  • drive results and promote communication
  • customer experience in Thailand
  • Thai hospitality landscape understanding
  • translate technical concepts clearly

Nice-to-have

  • remote global team innovators
  • AI-powered solutions
  • passion for innovation and travel

Key Requirements

  • 8+ years experience in hospitality or tech
  • 3+ years leadership roles
  • Fluent in Thai and excellent English
  • Proven success leading Thai teams
  • Bachelor’s degree or equivalent experience

Work Rights

Not specified

Tailored Resume

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