Lead and grow a team of Customer Architects in the EMEA Central region, owning a full portfolio of Enterprise customers
Job Summary
Lead and grow a team of Customer Architects in the EMEA Central region, owning a full portfolio of Enterprise customers.
Drive the consumption of Elastic solutions by aligning them with customer business objectives, onboarding customers, securing adoption, and facilitating expansion.
The company offers competitive pay, health coverage, flexible schedules, generous vacation days, and parental leave.
Matching Summary
Lead and grow a team of Customer Architects in the EMEA Central region, owning a full portfolio of Enterprise customers.
Skills & Requirements
Must-have
Customer Architecture leadership
Observability, Cybersecurity, Enterprise Search
Cloud-based software solutions
Customer lifecycle management
Post-sales customer success leadership
Nice-to-have
Passion for technology trends
Growth mindset
Eagerness to learn new technologies
Experience with Elastic solutions
Key Requirements
Minimum 10 years experience in CSM, TAM, or Pre-Sales
Minimum 5 years in post-sales Customer Success Leadership
Experience leading and growing Customer Success teams