Supervisor, Security & Guest Services

Hawaiʻi Convention Center

Honolulu, HI, US
Base: $60,000 - $65,000; bonus/equity: not specifi...
Onsite
3 years of related work experience
State of hawaii board private security certification
First aid and cpr certification
The Hawaiʻi Convention Center is seeking a Supervisor for Security & Guest Services to manage security operations and ensure exceptional customer service in a safe environment. The ideal candidate will have experience in security management, a positive demeanor, and strong leadership skills to oversee staff and operations

Job Summary

  • The role involves directly managing security officers, parking attendants, and contract labor to ensure a safe and secure environment at the Hawai'i Convention Center.
  • Incumbents must adhere to all management guidelines, maintain professional conduct reflecting the Aloha spirit, and accurately report incidents following department protocols.
  • The position requires working varied shifts including nights, weekends, and holidays as part of a 24/7 security operation.

Matching Summary

Match Score: 85

The Hawaiʻi Convention Center is seeking a Supervisor for Security & Guest Services to manage security operations and ensure exceptional customer service in a safe environment. The ideal candidate will have experience in security management, a positive demeanor, and strong leadership skills to oversee staff and operations.

Salary

Base: $60,000 - $65,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 3 years of related work experience
  • State of Hawaii Board Private Security Certification
  • First Aid and CPR certification
  • Ability to lift up to 25 pounds
  • Proficient in Microsoft Office and report writing

Nice-to-have

  • Demonstrated ability to follow departmental procedures
  • Experience with defusing and resolving patron situations
  • Aloha Spirit and positive customer service demeanor
  • Knowledge of traffic operating plans
  • Teamwork and harmonious collaboration skills

Key Requirements

  • High School Diploma or equivalency
  • Minimum 3 years of related work experience
  • State of Hawaii Board of Private Security Certification
  • First Aid/CPR Certification
  • Ability to work varied shifts including weekends and holidays

Work Rights

Not specified

Tailored Resume

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