Patient Care Coordinator - Primary Care Walk-in Care Center - Great Location !

Concord Hospital

Concord, NH, US
Patient care coordination
Customer service
Medical office operations knowledge
The Patient Care Coordinator is the primary access point for patients and their families, ensuring timely, efficient, and compassionate customer service

Job Summary

  • The Patient Care Coordinator is the primary access point for patients and their families, ensuring timely, efficient, and compassionate customer service.
  • Responsibilities include greeting and arriving patients, obtaining and verifying insurance and demographic information, and facilitating patient care between various services.
  • The role involves creating and maintaining medical records, processing incoming calls, scheduling appointments, and supporting a patient-centered medical home culture.

Matching Summary

The Patient Care Coordinator is the primary access point for patients and their families, ensuring timely, efficient, and compassionate customer service.

Skills & Requirements

Must-have

  • Patient care coordination
  • Customer service
  • Medical office operations knowledge
  • Electronic medical records
  • Patient flow management
  • Handling incoming calls

Nice-to-have

  • Compassionate customer service
  • Supportive team culture
  • Independent project work

Key Requirements

  • High School degree or GED
  • Proven customer service experience
  • Familiarity with medical terminology preferred

Work Rights

Not specified

Tailored Resume

Cover Letter