Customer Experience Associate - Yarmouth

TD

Yarmouth, Nova Scotia, Canada
$22.00 - $27.21 cad; not specified; not specified ...
**
Process financial transactions accurately
Understand and determine customer needs
Respond and resolve customer concerns
** TD is seeking a Customer Experience Associate in Yarmouth, Nova Scotia, to enhance customer interactions by providing exceptional service and processing financial transactions. The role emphasizes relationship building, customer needs assessment, and operational excellence within a supportive growth-oriented environment. **

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will process financial transactions, understand customer needs to recommend solutions, and respond to customer concerns while achieving assigned goals and business objectives.
  • TD is committed to providing fair and equitable compensation opportunities, growth opportunities, and skill development, with a total rewards package including base salary, variable compensation, and health and well-being benefits.

Matching Summary

Match Score: 75

** TD is seeking a Customer Experience Associate in Yarmouth, Nova Scotia, to enhance customer interactions by providing exceptional service and processing financial transactions. The role emphasizes relationship building, customer needs assessment, and operational excellence within a supportive growth-oriented environment. **

Salary

$22.00 - $27.21 CAD; Not specified; Not specified

Skills & Requirements

Must-have

  • Process financial transactions accurately
  • Understand and determine customer needs
  • Respond and resolve customer concerns
  • Promote banking solutions and services
  • Deliver quality customer experiences

Nice-to-have

  • Charming self to work
  • Think like a customer
  • Act like an Owner
  • Innovate with purpose
  • Build positive, diverse, equitable work environment

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning and time management skills
  • Hands on knowledge of using MS Office and internet
  • Accuracy and detail orientation
  • Dynamic communicator with established customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter