Avp Agent Assist

CarePlus Health Plans Inc

Base: $208,500 - $286,700 py; bonus: eligible for ...
Not specified
10+ years software engineering experience
5+ years senior technical leadership
Gcp python vertex ai gemini expertise
The AVP, Software Engineering for Agent Assist Solutions at CarePlus Health Plans Inc. is responsible for leading engineering strategy and execution for an AI-driven customer engagement product in healthcare. This role requires significant technical leadership, compliance expertise, and collaboration across teams to drive innovation and improve service efficiency

Job Summary

  • This role leads the engineering strategy for a flagship AI product focused on transforming customer engagement in healthcare.
  • The successful candidate will manage 4 to 6 dedicated engineering teams while ensuring all solutions meet strict HIPAA and SOC2 compliance requirements.
  • Humana offers competitive benefits including medical, dental, vision, 401(k) retirement savings, and paid time off.

Matching Summary

Match Score: 85

The AVP, Software Engineering for Agent Assist Solutions at CarePlus Health Plans Inc. is responsible for leading engineering strategy and execution for an AI-driven customer engagement product in healthcare. This role requires significant technical leadership, compliance expertise, and collaboration across teams to drive innovation and improve service efficiency.

Salary

Base: $208,500 - $286,700 per year; Bonus: Eligible for incentive plan based on performance; Benefits: Medical, dental, vision, 401(k), paid time off

Skills & Requirements

Must-have

  • 10+ years software engineering experience
  • 5+ years senior technical leadership
  • GCP Python Vertex AI Gemini expertise
  • HIPAA SOC2 SOX compliance knowledge
  • Manage 4-6 engineering teams

Nice-to-have

  • Passion for consumer experience improvement
  • Experience with ethical AI practices
  • Strong stakeholder management skills
  • Matrixed team collaboration experience
  • Vendor negotiation capabilities

Key Requirements

  • Bachelor's degree required
  • 10 or more years of technical experience
  • 8 or more years of management experience
  • Deep experience with GCP and AI/ML tools

Work Rights

Not specified

Tailored Resume

Cover Letter