IT Production Support Engineer

EVOLUTION RECRUITMENT SOLUTIONS PTE. LTD.

Singapore, Singapore
**
As400 production support experience
Unix/linux shell scripting skills
Sql query writing and log parsing
** EVOLUTION RECRUITMENT SOLUTIONS PTE. LTD. is seeking an IT Production Support Engineer to manage application wellness, respond to user queries, and ensure system availability across multiple applications. The role requires hands-on production support experience, especially in AS400 and Unix environments, with a focus on incident management and communication. **

Job Summary

  • The role involves investigating production issues, responding to user queries with feasible workarounds, and ensuring system availability according to SLAs.
  • Candidates must possess hands-on experience with AS400, Unix shell scripting, and SQL to resolve incidents under strict time constraints.
  • The position requires working in a shift-based environment supporting implementations during a bank's green zone and participating in annual Disaster Recovery exercises.

Matching Summary

Match Score: 75

** EVOLUTION RECRUITMENT SOLUTIONS PTE. LTD. is seeking an IT Production Support Engineer to manage application wellness, respond to user queries, and ensure system availability across multiple applications. The role requires hands-on production support experience, especially in AS400 and Unix environments, with a focus on incident management and communication. **

Skills & Requirements

Must-have

  • AS400 production support experience
  • Unix/Linux shell scripting skills
  • SQL query writing and log parsing
  • Shift-based 24/7 work availability
  • Disaster Recovery exercise support

Nice-to-have

  • ITIL service operation methodology knowledge
  • Market Data system understanding
  • Proactive and goal-oriented attitude
  • Excellent communication and presentation skills

Key Requirements

  • 2+ years production support experience in banking
  • Experience with retail or wholesale payment systems
  • Willingness to work onsite shift-support model

Work Rights

Not specified

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