Hxm Customer Success Manager Expert Advisor

SAP SE

Tokyo, Tokyo, JP
Not specified; not specified; great benefits menti...
On-site
5+ years senior customer-facing experience
C-level stakeholder engagement skills
Sap activate methodology knowledge
This senior expert role delivers strategic guidance on business transformation and cloud adoption to C-level executives after the sales cycle

Job Summary

  • This senior expert role delivers strategic guidance on business transformation and cloud adoption to C-level executives after the sales cycle.
  • The position requires deep expertise in SAP SuccessFactors and Business Technology Platform to drive long-term value realization and measurable ROI.
  • Candidates must possess fluent Japanese and English communication skills to manage a portfolio of strategic accounts with up to 60% on-site presence.

Matching Summary

This senior expert role delivers strategic guidance on business transformation and cloud adoption to C-level executives after the sales cycle.

Salary

Not specified; Not specified; Great benefits mentioned

Skills & Requirements

Must-have

  • 5+ years senior customer-facing experience
  • C-level stakeholder engagement skills
  • SAP Activate methodology knowledge
  • Business level Japanese language fluency
  • Strategic account portfolio management

Nice-to-have

  • Experience in project management or consulting
  • HR-related role background
  • MBA degree qualification
  • Mentoring and team development capability
  • Global virtual team collaboration experience

Key Requirements

  • Bachelor's or Master's degree required
  • 5+ years in senior customer-facing roles
  • Fluent Japanese and English language proficiency
  • Strong knowledge of SAP Preferred Success
  • Proven track record influencing C-suite stakeholders

Work Rights

Not specified

Tailored Resume

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