Service Advisor

Mesquite Kia

Mesquite, TX, United States
On-site
Customer communication
Service estimates
Repair order writing
Mesquite Kia is seeking a Service Advisor to facilitate automotive services and repairs, ensuring excellent customer communication and satisfaction. The ideal candidate will have prior experience in a service role, preferably with automotive knowledge, and will contribute to the dealership's goal of building long-term customer relationships

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 85

Mesquite Kia is seeking a Service Advisor to facilitate automotive services and repairs, ensuring excellent customer communication and satisfaction. The ideal candidate will have prior experience in a service role, preferably with automotive knowledge, and will contribute to the dealership's goal of building long-term customer relationships.

Skills & Requirements

Must-have

  • customer communication
  • service estimates
  • repair order writing
  • warranty administration

Nice-to-have

  • exemplary customer service
  • team player focus

Key Requirements

  • Previous Service Advisor experience
  • Prior experience as an automotive technician
  • Basic mechanical understanding of an automobile
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

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