Customer Assistant - Fitted Kitchens

John Lewis & Partners

Edinburgh, , GB
Base: £12.40 hourly; bonus/equity: not specified; ...
Outstanding customer service delivery
Basic it literacy
Stock replenishment and price ticketing
As a Customer Assistant, you will deliver engaging and inspirational customer service at every stage of the customer journey while supporting shop standards through displays, stock availability, and cleanliness

Job Summary

  • As a Customer Assistant, you will deliver engaging and inspirational customer service at every stage of the customer journey while supporting shop standards through displays, stock availability, and cleanliness.
  • The role offers a night premium pay of £3.50 per hour for work between 22:00 - 06:00 and supports flexible working arrangements to promote work-life balance.
  • John Lewis & Partners is the largest employee owned business in the UK, fostering a culture of ownership, kindness, respect, and inclusivity among its Partners.

Matching Summary

As a Customer Assistant, you will deliver engaging and inspirational customer service at every stage of the customer journey while supporting shop standards through displays, stock availability, and cleanliness.

Salary

Base: £12.40 hourly; Bonus/Equity: Not specified; Benefits: Night Premium of £3.50 per hour for 22:00-06:00 work

Skills & Requirements

Must-have

  • Outstanding customer service delivery
  • Basic IT literacy
  • Stock replenishment and price ticketing
  • Flexible working including weekends and late finishes
  • Accurate stock counts

Nice-to-have

  • Experience in customer facing roles
  • Merchandising and product displays experience
  • Strong communication skills
  • Team support and collaboration
  • Proactive customer query resolution

Key Requirements

  • Basic IT literacy
  • Pre-employment vetting including possible DBS checks
  • Strong communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter