Customer Banking Specialist - Lakes Entrance

COMMONWEALTH BANK OF AUSTRALIA

Lakes Entrance, Australia
Predetermined in-branch schedule (monday-friday)
Exceptional customer service
In-depth customer conversations
Support banking needs
The Commonwealth Bank of Australia is seeking a Customer Banking Specialist for its Lakes Entrance branch to provide exceptional customer service and support across various banking needs. Candidates should have experience in customer service, particularly in financial services, and possess excellent communication skills

Job Summary

  • As the Customer Banking Specialist in our Lakes Entrance Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • Support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • You will be joining one of our Multi Channel Branches where you will service customers face to face and via telephone or other digital channels.

Matching Summary

Match Score: 85

The Commonwealth Bank of Australia is seeking a Customer Banking Specialist for its Lakes Entrance branch to provide exceptional customer service and support across various banking needs. Candidates should have experience in customer service, particularly in financial services, and possess excellent communication skills.

Skills & Requirements

Must-have

  • exceptional customer service
  • in-depth customer conversations
  • support banking needs
  • process credit product applications
  • demonstrate in-branch technology
  • provide effective solutions

Nice-to-have

  • building a career with CommBank
  • improving financial wellbeing
  • holistic customer solutions

Key Requirements

  • Proven experience in Financial Services, Retail or Hospitality
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter