Self Pay Representative Bi-lingual

Intermountain Health

Broomfield, Colorado, USA
Base: $19.29 - $24.99; bonus/equity: not specified...
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Communicate with patients accurately
Secure payments on outstanding balances
Provide account information and payment options
** Intermountain Health is seeking a bilingual Self Pay Representative for a fully remote position in Broomfield, Colorado. The role focuses on communicating with patients about outstanding balances, securing payments, and educating them about financial assistance options. **

Job Summary

  • The Self-Pay Representative role involves utilizing overall knowledge of the Revenue Service Center to provide accurate information when communicating with patients.
  • Outbound calls are made utilizing an automated dialer, with predefined campaign parameters for outgoing calls along with assigned accounts work queues.
  • We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Matching Summary

Match Score: 75

** Intermountain Health is seeking a bilingual Self Pay Representative for a fully remote position in Broomfield, Colorado. The role focuses on communicating with patients about outstanding balances, securing payments, and educating them about financial assistance options. **

Salary

Base: $19.29 - $24.99; Bonus/Equity: Not specified; Benefits: Generous benefits package

Skills & Requirements

Must-have

  • Communicate with patients accurately
  • Secure payments on outstanding balances
  • Provide account information and payment options
  • Update insurance information
  • Utilize automated dialer
  • Document accounts accurately in EMR

Nice-to-have

  • Adaptability and ability to stay calm
  • Knowledge of regulations and laws
  • Problem-solving skills
  • Customer service orientation

Key Requirements

  • High School Diploma or GED
  • Bilingual language proficiency certificate
  • Prior experience in collections, customer service, or call center
  • Knowledge of general medical billing and insurance

Work Rights

Not specified

Tailored Resume

Cover Letter