Global Payroll Support Specialist - Emea

rippling

Remote
Remote
Emea payroll expertise
Client-facing enterprise support
Complex payroll discrepancy resolution
This role supports customers in EMEA by managing and resolving complex payroll cases and improving customer experience

Job Summary

  • This role supports customers in EMEA by managing and resolving complex payroll cases and improving customer experience.
  • The specialist will become the go-to expert on Rippling’s Global Payroll product and develop clear documentation and FAQs.
  • Flexibility to work EMEA timezone hours when needed is required to support international customers effectively.

Matching Summary

This role supports customers in EMEA by managing and resolving complex payroll cases and improving customer experience.

Skills & Requirements

Must-have

  • EMEA payroll expertise
  • client-facing enterprise support
  • complex payroll discrepancy resolution
  • payroll regulations knowledge
  • case quality assurance process
  • documentation and knowledge-sharing
  • English fluency

Nice-to-have

  • APAC payroll experience
  • Google Suite and Microsoft Office skills
  • Salesforce, JIRA, Confluence familiarity
  • training and onboarding support
  • analytical and problem-solving skills
  • organizational skills under deadlines

Key Requirements

  • 4+ years global payroll processing experience
  • 4+ years client-facing role experience
  • strong understanding of payroll concepts
  • experience in payroll provider or HR software company preferred
  • ability to review and validate payroll calculations

Work Rights

Not specified

Tailored Resume

Cover Letter