Customer Service/admin Support

UCFS Italia S.p.A.

Not specified in the job posting
Understanding of underwriting flow
Basic accounting functions proficiency
Effective verbal and written communication
UCFS Italia S.p.A., part of the Marmon Holdings group, is seeking a Customer Service/Admin Support representative to provide frontline support to customers, manage inquiries, and ensure operational excellence. The ideal candidate should possess basic financial services experience and strong customer service skills, with an emphasis on problem-solving and effective communication

Job Summary

  • The role serves as a primary point of contact for customers and introducers to ensure operational excellence and high productivity.
  • Incumbents are responsible for handling inbound and outbound support, complaint resolution, and making credit decisions in conformity with guidelines.
  • Candidates must possess an understanding of the underwriting flow and the ability to perform basic accounting functions such as processing invoices.

Matching Summary

Match Score: 75

UCFS Italia S.p.A., part of the Marmon Holdings group, is seeking a Customer Service/Admin Support representative to provide frontline support to customers, manage inquiries, and ensure operational excellence. The ideal candidate should possess basic financial services experience and strong customer service skills, with an emphasis on problem-solving and effective communication.

Skills & Requirements

Must-have

  • Understanding of underwriting flow
  • Basic accounting functions proficiency
  • Effective verbal and written communication
  • File review for accuracy and fraud
  • Microsoft Office Suite proficiency

Nice-to-have

  • Empathetic approach to customer situations
  • Strong problem-solving abilities
  • Enthusiastic attitude towards distributors
  • Ability to see projects through completion

Key Requirements

  • 6+ months experience in financial services
  • Non-exempt incumbent status required

Work Rights

Not specified

Tailored Resume

Cover Letter