Solutions Engineer - Us

Heidi Health

Remote
Base: not specified; bonus/equity: equity ownershi...
Remote
Technical discovery and qualification
Ehr/emr systems knowledge
Customer-facing technical role
Heidi is building an AI Care Partner that works alongside clinicians to make healthcare continuous and deeply human

Job Summary

  • Heidi is building an AI Care Partner that works alongside clinicians to make healthcare continuous and deeply human.
  • The Solutions Engineer serves as the primary technical point of contact throughout the sales cycle, collaborating with Account Executives, Product, and Engineering teams.
  • Employees enjoy healthcare benefits, a personal development budget, equity ownership opportunities, and the chance to create a global impact in a leading healthtech startup.

Matching Summary

Heidi is building an AI Care Partner that works alongside clinicians to make healthcare continuous and deeply human.

Salary

Base: Not specified; Bonus/Equity: Equity ownership opportunity; Benefits: Healthcare, Dental, Vision, 401k with 3% match, $500 personal development budget

Skills & Requirements

Must-have

  • Technical discovery and qualification
  • EHR/EMR systems knowledge
  • Customer-facing technical role
  • Sales cycle support in healthcare
  • Travel for onsite customer engagements

Nice-to-have

  • Clinical workflow design familiarity
  • Startup environment experience
  • Regulated healthcare environment experience
  • Strong customer empathy
  • Autonomous work in fast-paced setting

Key Requirements

  • 3–6 years in technical customer-facing roles
  • Experience with SaaS or enterprise software
  • Working knowledge of HL7, FHIR, REST APIs
  • Comfortable with 25-50% travel
  • Experience supporting healthcare sales cycles

Work Rights

Not specified

Tailored Resume

Cover Letter