Liquidity Relationship Manager (title Banker)

Citizens Bank

Johnston, RI, United States
Base: $135,000 - $150,000 py; bonus/equity: annual...
Customer service for title products
Operational process facilitation
Ticket and case management
As the Title Customer Specialist, you will help establish a new vertical at the bank to enhance client experiences through the ONE CITIZENS approach

Job Summary

  • As the Title Customer Specialist, you will help establish a new vertical at the bank to enhance client experiences through the ONE CITIZENS approach.
  • The role involves facilitating, monitoring, and validating onboarding and servicing processes while maintaining expertise in operational capabilities, systems, and products.
  • Citizens Bank offers competitive pay, comprehensive benefits, flexible work arrangements, and a commitment to fostering an inclusive culture.

Matching Summary

As the Title Customer Specialist, you will help establish a new vertical at the bank to enhance client experiences through the ONE CITIZENS approach.

Salary

Base: $135,000 - $150,000 per year; Bonus/Equity: Annual discretionary bonus; Benefits: Medical, dental, vision, retirement, maternity/paternity leave, flexible work, education reimbursement, wellness programs

Skills & Requirements

Must-have

  • Customer service for Title products
  • Operational process facilitation
  • Ticket and case management
  • Reporting and communication management
  • Proficiency with Salesforce and Microsoft Office

Nice-to-have

  • Knowledge of treasury services and entitlements
  • Knowledge of Title and Escrow industry
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Experience with API implementation

Key Requirements

  • Bachelor’s degree in business administration or Finance
  • Proven experience in operations management in financial services
  • Advanced degree or certification preferred
  • 40 hours per week work schedule
  • Background check clearance

Work Rights

Not specified

Tailored Resume

Cover Letter