The Global Seller Onboarding team partners directly with Square’s largest and most complex sellers to ensure they fully realise the value of Square’s products and services
Job Summary
The Global Seller Onboarding team partners directly with Square’s largest and most complex sellers to ensure they fully realise the value of Square’s products and services.
As an Implementation Project Manager, you will lead the technical onboarding and activation of new merchants, delivering a seamless, scalable, and high-quality onboarding experience.
This role is pivotal to Square’s upmarket growth strategy and to shaping the enterprise seller experience from initial solution design through activation.
Matching Summary
The Global Seller Onboarding team partners directly with Square’s largest and most complex sellers to ensure they fully realise the value of Square’s products and services.
Skills & Requirements
Must-have
Lead technical onboarding and activation
Engage pre-sale for discovery and validation
Manage multiple complex onboarding projects
Build cross-functional partnerships
Communicate technical requirements clearly
Nice-to-have
Translate complex requirements to product teams
Identify process gaps and drive improvements
Support data entry and migration activities
Key Requirements
6+ years customer-facing experience
4+ years project management/implementation/onboarding
Working knowledge of project management methodologies
Experience in POS, payments, or technology industry