Customer Service Specialist / Administrator - Wed-fri

KONE GmbH

Part-time (wednesday to friday, 22.5 hours)
Good administrative skills from construction or service industry
Experience in inter-office and customer communications
Ability to prioritize workload effectively
KONE GmbH is seeking a part-time Customer Service Specialist/Administrator to support administrative tasks related to maintenance operations and sales. The role requires excellent communication and organizational skills, with a focus on customer service and responsiveness

Job Summary

  • The role serves as the voice of KONE by providing administrative support to salespersons and supervisors to maximize their field time.
  • Responsibilities include managing maintenance operations, coordinating third-party inspections, and resolving complex customer queries forwarded from first-level agents.
  • KONE fosters an innovative culture focused on sustainability, ethical business practices, and employee engagement through collaborative teamwork.

Matching Summary

Match Score: 75

KONE GmbH is seeking a part-time Customer Service Specialist/Administrator to support administrative tasks related to maintenance operations and sales. The role requires excellent communication and organizational skills, with a focus on customer service and responsiveness.

Skills & Requirements

Must-have

  • Good administrative skills from construction or service industry
  • Experience in inter-office and customer communications
  • Ability to prioritize workload effectively
  • Good spoken and written English communication

Nice-to-have

  • User knowledge of SAP and/or SFDC systems
  • Intermediate Excel skills with MS Office tools
  • Attention to detail in data entry and reporting

Key Requirements

  • Prior experience in construction or service industry administration
  • Proficiency in English language communication

Work Rights

Not specified

Tailored Resume

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