Call Center Representative

Triumph

Not specified; not specified; medical, dental, vis...
High-volume customer service skills
Phone, email, and chat support experience
Problem solving and resolution commitment
The Client Experience Representative delivers excellent customer experience via phone, email, and chat supporting transportation factoring clients

Job Summary

  • The Client Experience Representative delivers excellent customer experience via phone, email, and chat supporting transportation factoring clients.
  • The role involves holistically reviewing client accounts, resolving holds, delays, disputes, and training clients on web portals.
  • Triumph offers Medical, Dental, Vision, Paid Time Off, and 401k benefits to its employees.

Matching Summary

The Client Experience Representative delivers excellent customer experience via phone, email, and chat supporting transportation factoring clients.

Salary

Not specified; Not specified; Medical, Dental, Vision, PTO, 401k included

Skills & Requirements

Must-have

  • High-volume customer service skills
  • Phone, email, and chat support experience
  • Problem solving and resolution commitment

Nice-to-have

  • Freight transportation logistics industry knowledge
  • Accounts payable experience
  • Bilingual Spanish speaking ability
  • Entrepreneurial spirit and passion
  • Client education and retention focus

Key Requirements

  • Higher education degree or equivalent experience
  • 1-2 years in high-volume professional environment
  • Regular predictable attendance required

Work Rights

Not specified

Tailored Resume

Cover Letter