The Customer Service Representative II ensures customer expectations are accurately determined and are fully met
Job Summary
The Customer Service Representative II ensures customer expectations are accurately determined and are fully met.
This role involves placing customer orders, influencing gross profit through negotiation, and building customer relationships to drive repeat business.
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, retirement savings, vacation, sick, and holiday pay.
Matching Summary
The Customer Service Representative II ensures customer expectations are accurately determined and are fully met.
Skills & Requirements
Must-have
Negotiating sale and purchase prices
Customer relationship building
Inventory level maintenance
Sourcing products from inventory
Determining cost-effective shipping
Nice-to-have
Guidance to less experienced staff
Handling challenging inquiries
Process improvement driving
Key Requirements
High school diploma or GED
3-5 years of related experience
Equivalent combination of experience and education