Customer Service Representative - 2nd Shift Patient Registration

Cloudmed

Austin, TX, United States
Base: $15.50 - $23.21 ph; bonus/equity: not specif...
Answering phones and working on computers
Collecting patient and insurance information
Fast-paced work environment
As our Customer Service Representative, you’ll work to help our patients check into the hospital

Job Summary

  • As our Customer Service Representative, you’ll work to help our patients check into the hospital.
  • You’ll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion.
  • This is just the first step of your healthcare career at R1 RCM Inc.

Matching Summary

As our Customer Service Representative, you’ll work to help our patients check into the hospital.

Salary

Base: $15.50 - $23.21 per hour; Bonus/Equity: Not specified; Benefits: competitive benefits package

Skills & Requirements

Must-have

  • Answering phones and working on computers
  • Collecting patient and insurance information
  • Fast-paced work environment
  • Listening with compassion
  • Working across multiple screens

Nice-to-have

  • Quick study with technology
  • Comfortable seeing illness and injuries
  • Build rapport in real time
  • Expect the unexpected

Key Requirements

  • High School Diploma or GED
  • Excellent customer service experience
  • Up to date on all vaccinations
  • Pass a drug test
  • Pass a background check

Work Rights

Not specified

Tailored Resume

Cover Letter